FREQUENTLY ASKED QUESTIONS:

 

Release date: Thursday July 18th, 2019

Release times: 2PM (first release) & 5PM (second release)

 

Please note the duration of the release event.

Due to agreements with our supplier we are unable to reveal what Convention Exclusive products will be available for sale until the time of the event.

During these special events, our emails and live chats increase dramatically.  Please be patient and know that we will respond to you as quickly as we can!

Please also note the following:

 

Product Availability:

❤️ Beserk will NOT be releasing a list of which products we will have available for sale until 2pm, Thursday 18th July 2019.

❤️ All Funko Convention Exclusive items are subject to per-person limits – Limit of 1 of each Pop per person.  Any orders received that include more than 1 of each, will have the extra products automatically and immediately cancelled from the order, and the difference refunded back to the original payment method.  Customers will be emailed in this instance. There are no exceptions to this.

❤️ A reCAPTCHA will be enabled on our checkout to prevent bots and spam.

❤️ Stocks are extremely limited, and demand will outweigh product availability, so we recommend you checkout immediately.  Be aware that adding a product to your cart DOES NOT RESERVE THE ITEM until you complete the checkout process.  If someone checks out before you, you may miss out.  Beserk will not be held responsible if a product is no longer available.

❤️ Due to the demand for the products, we do have occasions where 2 orders are placed at exactly the same time. In this case, the order that shows first in our Order Admin will receive the stock. We are very sorry if this does happen, but in the rare case it does, the out of stock item will be refunded immediately.

❤️ During this sales event we will unfortunately be unable to combine orders for shipping

❤️ Orders will be taken via our website only – no phone orders.

❤️ These products are not available for pre-order. 

❤️ We are unable to reserve stock for customers; the only way to secure your products is to purchase them immediately via the website.

❤️ Please note that the commencement time for the event is as specified by our suppliers. Our normal business hours are 9.30am – 5.00pm.

 

Damages:

❤️ All Funko Convention Exclusives will be sent out the way that Beserk receives the stock from Funko.

❤️ We will not be held liable, nor is there any recourse if the item you receive has a different sticker than that pictured, or is un-stickered. All Funko Convention Exclusives products regardless of whether they have a sticker will be treated as an exclusive item.

❤️ If your item arrives with damaged packaging due to postal services, we cannot guarantee that we will have a replacement box. Please contact our customer service team at orders@beserk.com.au, including photos of the packaging and any damages.  It will be at Beserk’s discretion as to how any damaged products are dealt with. 

 

Restricted Shipping (RS): 

❤️ At this stage all Funko Convention Exclusives are still under (RS) Restricted Shipping and cannot be sent to international customers.  Any international orders received will be cancelled and refunded immediately.

 

A Couple More Things:

Regardless of any frustrations (and no doubt there will be!) please don’t abuse the staff at Beserk should you miss out on any products or if anything goes wrong during the event. We are very fortunate that Funko have allowed us access to these Convention Exclusives and it is not the fault of our staff if people miss out on items or if technical issues are experienced due to unprecedented demand

 

Shop here >> www.beserk.com.au/pop-vinyl

 

❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

If you collect Pop! figures, you can't overlook the 2019 Funko San Diego Comic-Con exclusives lineup. Easily the biggest event of the year for Funko collectors!

Taking place from July 18 to 21, SDCC is headline news for nearly any and all the pop culture happenings and, of course, Pop! fans.

While most fans can't actually get to California for the 2019 Funko San Diego Comic-Con exclusives, Beserk will be your next choice for purchasing these exclusives. See below for a sample of what we may have in stock (no guarantees!):

 

PLEASE NOTE: Due to agreements with our suppliers, we are unfortunately unable to reveal what products will be available for sale until the time of release. We don't even know ourselves! Beserk will announce when the products become available (Facebook, Twitter and Instagram) as well as on the main page of our website and they will then be available for purchase. Running updates on the exact items we do have in stock will be posted here.

 



Ad Icons #52 Peter Pez

 

 

Batman 80 Years #144 Batman Teal Chrome

 

Disenchantment #590 Bean

 

 

Dragon Ball Z #154 Super Saiyan Vegeta Red Chrome

 

 

Forrest Gump #771 Forrest Gump with Beard

 

 

Fantastic Beasts: The Crimes of Grindelwald #31 Nagini 

 

Dragon Ball Z #634 Gotenks Super Ghost Kamikaze Attack 

 

Fortnite #510 Loot Lama Glow-in-the-Dark

 

 

 

H.R. Pufnstuf #852 H.R. Pufnstuf

 

 

Harry Potter #83 Rita Skeeter

 

 

Harry Potter #84 Fawkes Flocked

 

 

Icons #15 Rat Fink Glow-in-the-Dark

 

 

 

Jaws #760 6" Shark Biting Quint

 

 

 

Moana Rides #62 Moana & Pua on Boat

 

 

Neon Genesis Evangelion #635 Asuka

 

 

 

Office Space #774 Sticky Note Man

 

 

RWBY #640 Ruby Rose

 

 

 

Starship Troopers #735 Johnny Rico

 

 

 

 

Star Wars The Rise of Skywalker 306 Sith Trooper

 

 

 

Stranger Things #428 Demogorgon Gold

 

 

 

Teen Wolf #773 Scott Howard

 

 

 

The Big Bang Theory #835 Penny as Wonder Woman

 

 

 

The Big Bang Theory #836 Leonard Hofstadter as Green Lantern

 

 

 

The Flintstones #598 Baby Puss

 

 

 

The Hunchback of Notre-Dame #574 Quasimodo Holding Gargoyle

 

 

 

The Simpsons Treehouse of Horror 2-Pack: Kang & Kodos GITD 

 

 

 

Zoolander #703 Derek Zoolander Merman

 

 

Ad Icons #53 Comic-Con International Toucan SDCC 50th 

 

 

Avengers Endgame #493 Wong

 

 

Captain Marvel #487 Minn-Erva

 

 

 

 

Conan O'Brien #27 Conan as Iron Man - Avengers: Endgame

 

 

 

 

Conan O'Brien #28 Conan as Pennywise - IT

 

 

 

Marvel #492 Man-Thing

 

 

 

Star Wars #124 Yoda Green Chrome

 

 

Star Wars #297 Boba Fett Green Chrome

 

 

Rick and Morty #350 Pickle Rick Glow-in-the-Dark

 

 

 

Ad Icons #48 Otter Pops Louie-Bloo Raspberry

 

 

 

Sabrina the Teenage Witch #19 Comics

 

 

Conan O'Brien #25 Conan O'Brien Orange

 

 

Icons #15 Rat Fink Gray Chrome

 

 

Overwatch #516 McCree

 

 

Toy Story #561 Chuckles

 

 

 

Sigmund and the Sea Monsters #853 Sigmund

 

 

 

The Big Bang Theory #832 Raj Koothrappali as Aquaman 

 

 

 

The Big Bang Theory #833 Sheldon Cooper as The Flash 

 

 

The Black Cauldron 2-Pack: Taran & Horned King

 

 

The Flintstones #597 Hoppy the Hopparoo

 

 

The Green Hornet #856 Kato

 

 

 

Toy Story #562 Mr. Pricklepants

 

 

Ultraman #764 Ultraman Glow-in-the-Dark

 

 

Batman 80 Years #284 Batman with SDCC Bag